Tips for Apologizing

How to Apologize: 10 Essential Steps

Last week, the fundraising site Kickstarter got itself into some pretty hot water over a campaign for a “seduction guide” that a¬†lot of people found offensive and¬†misogynistic. I wasn’t aware of the controversy, but I am a huge fan of the world-class apology they published. It’s a textbook guide on how to apologize. (A few […]

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