A Tale of Two Jerks and the Illusion of Privacy

Privacy

The Internet and mobile technology didn’t invent bad behavior, but they sure have exacerbated it. That’s been vividly illustrated in two stories that broke this week. Together they offer a cautionary tale about the limits of anonymity and privacy in the modern world. Anonymity Breeds Contempt Until he was fired last week, Jofi Joseph was … Read more

5 Reasons You Should Take Questions From Your Audience

Taking questions from your audience

I keep hearing speakers talk dismissively about audience Q&A. They feel it’s a distraction from their message and they treat it as an afterthought. But I believe that whenever it’s technically feasible you should always take questions from your audience. Based on my own experience as a speechwriter and public speaker, here are five reasons … Read more

Dead or Not, Email Makes You a Better Writer and Thinker

Email

E-mail is a sinkhole where knowledge goes to die. People have been predicting the death of (and perhaps by) email for years, and the debate on the issue continues. I find email indispensable—at least in my professional life—and I was fascinated by this story on the clash between college students and professors. It’s rich with killer … Read more

Communication is Like Cake: Know When to Say When

Too Much Communication

How much communication is too much? That’s a question that inevitably arises whenever I do a presentation or interview. Specifically, people will ask: When expressing emotion, how much emoting is too much? When doing business, how much chit chat is too much? When presenting to an audience, how much eye contact is too much? A Matter … Read more

Act Your Way to Workplace Success: 3 Rules

Sometimes the keys to workplace success can be found in the most unexpected places. Like on the stage. Back when I was an improv student, I came across this great blog post called The Perfect Actor. It was written by Mick Napier, who’s a legend on the Chicago comedy scene. He’s trained and directed thousands of comics, … Read more