Rob Biesenbach 
This is one of my favorite stories about the power of stories. Every organization has a vast, untapped reserve of great stories with compelling characters at the center of them. As I say in the video, people don’t care about programs, they care about people. So finding someone relatable who embodies that program is essential … Read more
Tonight I deliver my first speech based on the book. Being acutely aware of the importance of practicing what I preach, here are 10 rules I’m adhering to in the development and presentation of the material: 1. Dump PowerPoint and templates I did this in KeyNote instead of PowerPoint, which pretty much enforces mediocrity. And … Read more
“Quick, I need a joke for this speech!” No you don’t. The last you thing you need is to shoehorn some tired, contrived quip into your presentation that has no relevance to your material. All for the sake of “breaking the ice.” Better to let the humor flow naturally and organically. And to respect the … Read more
Last year I went to a meeting in Chicago where a group of executives from far-flung divisions of a major company went around the table introducing themselves to the group. They each followed a similar pattern: basically reciting their CVs. “I was head of blah-blah, then I moved over the to the blah-blah division, then … Read more
In the old days of Facebook — a couple of weeks ago — people would dutifully cut and paste political messages, quotes, aphorisms, etc., into their status updates. Recently I’ve noticed a growing phenomenon that is both ridiculously simple AND effective. People are simply putting text in the form of pictures. Like this one: That’s … Read more
What can Mad Men teach us about expressing ourselves effectively? What does Chris Farley tell us about stage presence? Is there intelligent life down here? Mr. Spock says so. Nothing sells like video! The webcast of yesterday’s radio show is up and it turned out great. Having video clips, even if audio-only, added a lot of … Read more
This morning I’ll be appearing on All Sides with Ann Fisher, a talk radio program broadcast out of Columbus, Ohio. We’ll be talking about the book and taking questions from callers about how to communicate and write more effectively. And you don’t even have to be in Columbus to listen. Tune in via the intertubes … Read more
I’ve been on Google+ since shortly after it was launched, as have a number of my friends. Most of them, however, don’t post there. Many haven’t even bothered to fill in their profiles. In fact, G+ seems mainly populated right now by people who are heavily into social media and technology — consultants, bloggers and … Read more
Bill Clinton was a great communicator. A greater communicator, I think, than THE Great Communicator. As we all well know, he could talk his way into and out of just about anything! But he was not what you would call a concise speaker. His State of the Union addresses always clocked in at over an … Read more
This is the kind of headline professional bloggers tell me I’m supposed to write. Provocative headings that get right up in the reader’s face and force them to pay attention. I’ve tried it a few times myself. “What Hollywood Knows About Leadership That You Don’t” was the first of three articles I submitted to Business … Read more