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Riveting Insights on Communication, Storytelling and Presentation Skills

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Lessons From 20 Years in Business: Following Your Heart is Not Enough

Twenty years ago I quit my job as a vice president at a top-10 PR firm. None of the things I'm doing now — author, professional speaker, workshop leader — were in my plan. Hell, I barely even had a plan. But it all worked out ... better than I...
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5 Credibility Killing Mistakes Most Presenters Make

Being a professional speaker has absolutely ruined my ability to watch other people's presentations. I can't help but critique them, especially since working with people to improve their presentation skills is a big part of my business. Here are some of my latest pet peeves — the mistakes most presenters...
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Tyrion Lannister on the Power of Storytelling

I could (and do) cite studies all day long pointing to the power of storytelling. Like how the brain blurs the line between stories and experience, how stories activate our brains in ways favorable to persuasion, and how stories stick. But in my next speech or workshop, I'm not going to...
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Happy First Birthday to Unleash!

Hard to believe it was a year ago today that Unleash the Power of Storytelling was unleashed on the world. My latest book has not only exceeded my expectations, but it's also exceeded the sales of my first two books combined. (Which says something either about the high level of interest in...
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2 Indispensable Qualities for a Successful Presentation

A few years ago I spelled out my 11 Deadly Presentation Sins — the key factors that can make or break any presentation. But 11 of anything is more than a handful, so I'm often asked to narrow it down to my top three. That always felt like an impossible task. But...
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Here is the Secret to Happiness

I'm pleased to report that I have found the secret to happiness. (Well, happiness may be a stretch. Let's call it contentment, or satisfaction.) But it's the reason that I can honestly say I have never had a bad year. And why I have trouble relating to the many social...
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Handcuffed to an Awful Presentation? 5 Things You Can Do

A new client came to me with a common problem: she was assigned to deliver a PowerPoint presentation that was created by someone else in her company but that she knew was no good. The slides were data-heavy and the script was boring and not audience-focused. All the recommendations I...
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How to Focus Your Presentation: 7 Tips

A British professor recently conducted an informal (and wonderful) study showing that boring speeches are more likely to go longer. (Wouldn't you know it? The pain of sitting through an awful speech is compounded by time!) His findings point to the importance of brevity and discipline. So here are seven...
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How to Deal With Negative Feedback

It happens to all of us: no matter how much positive feedback we receive, we can't help but focus on (and obsess over) the negative — even if it represents just a sliver of the overall sentiment. As a speaker (and actor) I get direct feedback all the time, and...
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All You Need is Love: 9 Lessons for Success from Gilda Radner

CNN Films There's a documentary coming out this fall on the late Gilda Radner, one of the original cast members of Saturday Night Live. Called "Love, Gilda," it's getting a lot of buzz. In talking about what made her funny, Radner explained, "My biggest motivation has always...
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Sergio Marchionne and the Power of Emotional Storytelling

Sergio Marchionne Fiat Chrysler CEO Sergio Marchionne died unexpectedly last week. It was a great loss — for the company that he helped rescue from the brink, and for his family and friends, of course. In my latest book I wrote about an electric moment in...
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How to Say No and Preserve Your Sanity

I have been asked several times by frazzled colleagues how I manage to avoid being overwhelmed with work. My answer is simple: I know how to say no. It goes back to my agency days. If you're not careful, your time gets parceled out to so many clients and projects...
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