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Remember 1999? It was a magical time: The dot-com boom promised an unbroken era of universal prosperity. George Lucas introduced us to Jar Jar Binks, destined to be an all-time fan favorite. And PowerPoint 2000 was released, ushering in a Golden Age of Business Oratory. Yeah, not so much. Maybe Prince was right. Party over, […]

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There are certain phrases speakers use that set off alarm bells in my head. They signal a lack of preparation, audience focus or commitment to the opportunity. And it is an opportunity. You have a roomful of people who came to hear what you have to say and are hoping it will change their world […]

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Twenty years ago I quit my job as a vice president at a top-10 PR firm. None of the things I’m doing now — author, professional speaker, workshop leader — were in my plan. Hell, I barely even had a plan. But it all worked out … better than I would have dreamed. As I […]

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